Are you wondering why your battery didn’t charge today? Or why your system chose to use grid power instead of solar? You check your apps, but they’re either too simple or too complex.
When it comes to understanding how your energy is being used, you still feel in the dark.
This is where the mySigen app comes in. It’s designed for the Sigenergy SigenStor. This app transforms your home energy system into something intelligent, easy to use, and understandable.
At PSC Energy, we understand how confusing monitoring your energy can be at first. It’s a brand-new way of thinking, and the learning curve can feel overwhelming. You don’t have to guess anymore. mySigen gives you real answers, real insight, and real control. And it’s incredibly user-friendly.
In this article, you’ll learn about the following:
- Smart Energy, Simplified: A Clean Interface with Real-Time Energy Visuals with the mySigen App
- AI Mode in the mySigen App: Let Your Solar Battery Make Intelligent Decisions for You
- Insight You Can Understand: See Past Actions and Upcoming Plans Using mySigen App
- Sankey Diagrams and Energy Mixes: Visualising Where Your Energy Comes from and Goes in the mySigen App
- Limitations of the mySigen App
- The Power of Community: Learn, Ask, and Share in the mySigen App
- Frequently Asked Questions: mySigen App
By the end of this article, you will learn how it helps you understand your energy system, how it saves you money, and how it puts you in charge of your energy.
Smart Energy, Simplified: A Clean Interface with Real-Time Energy Visuals with the mySigen App
When you open mySigen, you see a simple screen that shows how energy moves in and out of your home. It’s a real-time animation that lets you watch your solar panels create energy, your battery charge or discharge, and your appliances use power.
You also get detailed graphs that show how much energy your home has used and produced over time. You can view this data by the day, week, or month.
These graphs are easy to read and provide a comprehensive view of your energy habits. You can track how much solar power you’re using, how often your battery kicks in, and how much energy you’re still pulling from the grid.
This level of detail helps you benefit the most from your system. You can see what’s working well and spot problems early. You no longer need to rely on your installer or support team to understand your system. With mySigen, the information is in your hands, updated every 10 seconds.
Now that you understand how the app makes your energy flow visible, the next step is learning how mySigen helps your system make smart choices for you.
If you’d like to learn a bit more about SigenStor, a solar battery we carry, we recommend you check out the following article titled, Sigenergy SigenStor Review.
AI Mode in the mySigen App: Let Your Solar Battery Make Intelligent Decisions for You
mySigen includes a feature called Sigen AI Mode, which utilises artificial intelligence to manage your home energy system automatically.
Artificial intelligence, or AI, is a type of computer software that learns from patterns and data to make smart choices. In this case, it helps your system decide when to store energy, when to use it, and when to sell it back to the grid. This is all powered by GPT-4.
Sigen AI Mode looks at your daily energy habits. It learns when your home uses the most power and when your solar panels produce the most. It also checks the weather forecast to predict how much solar energy your system is likely to generate.
Additionally, it considers electricity prices, which fluctuate throughout the day. These prices are known as dynamic tariffs or time-of-use pricing, where electricity costs more during peak times and less during periods of low demand.
Using this data, Sigen AI Mode makes informed decisions on your behalf. It charges your battery when prices are low and sells power when prices are high. It stores extra solar energy for times when the sun isn’t shining, so you use less from the grid.
The system does all this on its own, without you needing to lift a finger. There are manual control options for the more adventurous users.
If you’d like to learn a bit more about SigenStor from Sigenergy, you might want to check out the following article titled, Sigenergy SigenStor Quietly Becomes Australia’s Top Solar Battery Brand.
Insight You Can Understand: See Past Actions and Upcoming Plans Using mySigen App
Most solar apps show you what already happened, but they don’t explain why it happened. mySigen does both.
With a feature called Sigen AI Insight, you get a clear view of your system’s past actions and a forecast of what it plans to do next.
- You can see exactly how your system behaved over the last 24 hours.
- For example, it might indicate that your battery started charging at 11 a.m. and stopped at 2 p.m.
- The app also explains why it made that choice.
- It could have charged during those hours because your solar panels were generating excess energy, and electricity prices were low.
Now here’s where it gets smarter:
You can also see a forecast of your system’s next 24 hours.
- It indicates when the battery is about to charge or discharge.
- When it expects to use solar.
- And when it might draw power from the grid.
Every action is accompanied by a clear explanation. This helps you understand the system’s logic, so you don’t feel confused or left out of the loop.
For users who want even more detail, mySigen offers an hour-by-hour breakdown. This helps you see how your system is thinking in real-time and how that thinking changes with new data, such as weather or usage patterns.
This level of transparency helps significantly.
You don’t have to wonder what your system is doing or hope it’s making good decisions. You can see the plan, understand the choices, and feel confident in how your home uses energy.
It does not just give short or vague answers. It provides detailed reasoning, so you understand how it arrived at its conclusion. This helps you know your system better, even if you don’t have a technical background.
The AI works like an engineer, a system manager, and a personal guide all in one.
You don’t have to guess or Google when something seems off. You can just ask and get an answer that makes sense.
If you’re interested in solar batteries, you might want to check out the following article titled, Are Solar Batteries Worth It in NSW? PSC’s Ultimate Guide for 2025.
Sankey Diagrams and Energy Mixes: Visualising Where Your Energy Comes from and Goes in the mySigen App
One of the most powerful features in mySigen is the Sankey diagram. A Sankey diagram is a specialised type of chart that illustrates the flow of energy from its source to its destination.
It uses arrows to represent energy flow, and the size of each arrow indicates the amount of energy being transferred.
Most energy apps only show simple numbers for solar, battery, or grid use. mySigen does something much better.
It shows every path your energy takes across your entire system, all in one place. This includes six energy sources:
- Solar panels (PV generation).
- Third-party inverters.
- Battery output.
- Vehicle-to-home power (V2X).
- Generators.
- And grid power.
The diagram also shows five energy destinations:
- Battery charging.
- Home appliances (called loads).
- Grid exports.
- Electric vehicle charging through direct current (EVDC).
- And electric charging through alternating current (EVAC).
This setup gives you complete transparency. You can see how much solar went to your battery, how much went to your car, and how much went back to the grid.
You can also track this over different time frames, including daily, weekly, monthly, or the entire life of your system.
You also get access to a feature called the Battery Energy Source. This shows where your battery pulls power from.
- You can see the mix of energy sources.
- You’ll see how much came from solar, from the grid, from your generator, or from your EV.
- The app displays this information in both kilowatt-hours (kWh) and as a percentage, updating every 10 seconds.
This gives you a clear answer to an important question: How green is your stored energy? If your battery is charged mainly by solar energy, you know you’re using clean power. If it’s coming from the grid, you can adjust your settings to change this.
You can also set battery discharge priorities. This means you control which source the battery draws power from first when sending power to your devices. You can choose solar first, then a generator, then the grid, or any order you prefer.
This detailed view helps you make smarter decisions and waste less. You don’t have to wonder where your energy went. You can see it, understand it, and improve how your home runs.
Knowing your battery’s energy composition allows you to make more informed choices. For example, you notice excessive grid power in your battery. You may want to adjust your system settings to store more solar energy.
This also helps with energy planning.
- You can track patterns over time to see how seasons, weather, or habits change your energy mix.
- You can adjust charging times and priorities to use more of the energy you want and less of what you don’t.
And because you can also set battery discharge priorities, you stay in complete control. You decide whether to use solar power first, save it for later, or rely more on other sources. This flexibility lets you tailor your system to your lifestyle and goals.
If you’re interested in learning a bit more about the price of solar batteries, you might want to check out the following article titled, How Much Are Solar Batteries? A Full Breakdown of Prices, Rebates, and Value in 2025.
Limitations of the mySigen App
mySigen gives you a lot of control, but no system is perfect. There are a few key points to consider so you know what to expect.
Learning Curve:
- The app may feel overwhelming at first. There are many features, settings, and graphs. If you’re not accustomed to managing energy systems, it may take some time to fully understand everything.
- The good news is that the explanations and AI help make learning easier, but it still takes a little patience.
Features Availability:
- Some features depend on your setup. If you don’t have a smart plug, a connected EV charger, or a generator, you won’t be able to use every tool in the app.
- Also, your energy provider might not support time-of-use pricing or dynamic tariffs. In that case, the AI mode may not work as efficiently.
Internet Connection:
- You need a strong and stable internet connection. mySigen updates data every 10 seconds. If your Wi-Fi connection drops or your system goes offline, you may lose the live view.
- The system continues to run, but the app may not display the most up-to-date data during this time.
- Additionally, the SigenStor requires an internet connection to operate effectively with the app. If you don’t have Wi-Fi, you’ll need a mobile hotspot to stay connected.
AI Mode:
- AI mode works best when your system has enough data to learn from.
- If your system is new or if you frequently change your usage habits, it may take some time for the app to adjust and make accurate predictions.
Bugs and Updates:
- The app may have occasional bugs or delays after updates. Like any software, it can improve over time, but you may encounter minor glitches from time to time.
These are not deal breakers, but they are worth knowing. Being aware of these limits helps you use the app more effectively and avoid unexpected issues.
If you’d like to learn about some of the potential downsides to the SigenStor energy system, you might want to check out the following article titled, Problems with Sigenergy SigenStor Solar Energy System.
The Power of Community: Learn, Ask, and Share in the mySigen App
With mySigen, you’re not alone in learning how to use your energy system.
Inside the app, you can join the Sigen Community. This is a space where users can ask questions, share tips, and stay updated on new features and products from Sigenergy.
- You can post text, images, or videos to show others what you’re experiencing.
- You can also search by tags like #Battery, #AI, or #Troubleshooting to find answers to common problems.
- If you’re unsure about something, chances are someone else has already asked about it.
The community also gives you access to official support.
- You can read news updates, watch helpful video guides, and even find special offers or perks.
- Whether you’re looking for tips on system settings or want to learn from other users’ setups, the community helps you feel supported and informed.
- This is especially useful for new users who are just getting started.
- It’s also a helpful space for more advanced users who want to fine-tune their system and get more value from it.
When users share their setups and success stories, it inspires others to do the same. This keeps the whole ecosystem growing and makes learning easier for everyone.
If you’re interested in learning more about sizing solar batteries, you might want to check out the following article titled, What Size Solar Battery Do You Need?
Conclusion: Turn Your Energy Data into Clarity, Action, and Savings
Many energy apps show you numbers. mySigen gives you understanding. It does not just tell you what your system is doing. It tells you why. It learns your habits, predicts your needs, and gives you complete control over how your energy flows through your home.
With real-time visuals, AI-powered scheduling, clear insights, and smart device control, mySigen turns your solar and battery system into something truly intelligent. It helps you waste less energy, save more money, and feel confident in every decision your system makes. You’re not guessing anymore. You’re managing.
At PSC Energy, we help customers learn about energy usage and monitoring. With AI features, this app helps even the most amateur solar enthusiasts become experts. We’re here to install your energy system and help you understand its features. It’s what we do.
If you’d like to learn a bit more about the cost of SigenStor, we recommend you check out the following article titled, How Much Does the Sigenergy SigenStor Cost?
Frequently Asked Questions: mySigen App
What is the mySigen App used for?
mySigen is a mobile app designed to help you monitor, manage, and control your Sigenergy Sigenstor home energy system. It shows you how energy flows through your home, provides real-time updates, and utilises AI to help you make more informed decisions about when to use, store, or sell power.
How does the AI in mySigen work?
The AI in mySigen utilises your energy usage history, weather forecasts, and electricity prices to optimise your energy consumption. It automatically charges your battery at off-peak times, uses stored energy when prices are high, and provides detailed explanations about why it made certain choices.
Can I control smart devices with the mySigen App?
Yes, mySigen lets you control smart devices in your home when connected through Shelly switches and the Sigen Gateway. You can set schedules, choose energy sources, and prioritise how power is used for each device.
What is a Sankey diagram in the mySigen App?
A Sankey diagram is a visual chart that shows where your energy comes from and where it goes. mySigen’s version displays energy flowing between six sources and five destinations, allowing you to visualise your entire energy system on one screen.
Can I see what type of energy is stored in my battery using the mySigen App?
Yes, mySigen shows a real-time breakdown of your battery’s energy mix. It tells you how much of the stored energy comes from solar, the grid, a generator, or other sources, updating every 10 seconds.
What happens if my Wi-Fi connection is weak or goes offline while using the mySigen App?
mySigen requires a stable internet connection to display live data and utilise AI features. If your Wi-Fi is weak or the system is located in a remote area, using a mobile hotspot can help keep the system connected and functioning correctly.
Does the AI in the mySigen App explain its decisions?
Yes, mySigen includes an AI assistant that provides clear, step-by-step explanations of system behaviour. It analyses real-time data and gives detailed reasons behind each action, so you’re never left wondering why something happened.
Are all mySigen App features available to every user?
Some features depend on your hardware and local energy setup. For example, if you don’t have smart plugs, an EV charger, or dynamic energy pricing from your utility company, you might not be able to use all the tools in the app.
Is the mySigen App easy to use?
The app is designed to be user-friendly, yet it provides a wealth of information. New users might feel overwhelmed at first, but built-in explanations and clear visuals make it easier to learn over time.
Can I get help from other users of the mySigen App?
Yes, the app includes access to the Sigen Community. You can ask questions, share your setup, browse tags like #AI or #Battery, and connect with others who use the same system.
