Are you comparing solar quotes and wondering which installer to choose? Do you go with one company that does everything? Or do you opt for a lower price, even if you feel unsettled about the installers?
At PSC Energy, we’re a little biased when it comes to answering some of these questions. We are a full-service, in-house solar installer. We handle everything from start to finish, and we know the industry inside and out. We’ll explain why you might want to consider a full-service installer, even if it isn’t us.
In this article, you’ll learn about the following:
What is a full-service solar installation team?
- Benefit #1: Simplicity
- Benefit #2: Faster Timelines
- Benefit #3: Accountability
- Benefit #4: Expertise
- Benefit #5: Better Long-term Support
- Pros and Cons of Full-Service Solar Installation Teams
- FAQ: Full-service Installation Teams
By the end of this article, you’ll learn precisely what a full-service solar and battery installation team does, why it matters, and how it can save you time, money, and stress.
Let’s break it down, step by step.
What is a full-service solar installation team?
A full-service solar installation team handles every step of your solar and battery installation. That means one company takes care of everything from start to finish.
Here’s what a full-service team usually does:
- Site assessment
- System design
- Paperwork and approvals
- Installation
- Grid connection and testing
- Monitoring setup
- Aftercare and support
Instead of managing different electricians and hoping they communicate effectively, you deal with just one team. It’s simpler, faster, and often less stressful.
Benefit #1: Simplicity
Let’s start with simplicity since we’ve already touched on it. When you choose a full-service solar and battery team, you don’t have to manage multiple quotes, juggle different timelines, or explain the same thing to different people. One team handles everything.
Here’s why that matters:
- You only have one point of contact. If you have a question, you call one company. You’re not chasing the installer for an update, then the electrician, then the sales company, which was supposed to file your paperwork. It’s all in one place.
- The team already knows your system. Since they designed it and installed it, there’s no confusion about what was done or why. If there’s a problem, they know how to fix it fast.
- Communication is clearer. When everyone works under the same roof, things don’t fall through the cracks. The person who booked your installation can speak directly to the electrician who did your site check.
Compare that to hiring subcontractors. You might have one person design the system, another install it, and someone else handle the connection paperwork. If something goes wrong, each one might blame the other, leaving you in the middle to sort it out.
With a full-service team, there’s no blame game. You get clear answers and peace of mind.
If you’re interested in learning a bit more about the importance of a good installer for your solar (the most important component of any system, seriously), you might want to check out the following article titled, In-house Installers vs. Subcontractors: Which is Better?
Benefit #2: Faster Timelines
When you hire a full-service solar and battery team, the job typically gets done more efficiently. That’s because they control the whole process. They don’t have to wait for outside contractors, and they don’t waste time handing tasks from one person to another.
Here’s how a full-service team speeds things up:
- They schedule everything in-house. There’s no delay in trying to match the installer’s calendar with the electrician’s. The company sets one timeline and sticks to it.
- They know the paperwork. In Australia, solar and battery installations need approvals. A full-service team handles all of this for you and knows how to avoid common hold-ups.
Waiting around for subcontractors to reply, turn up, or pass on paperwork is one of the biggest frustrations people face during solar installations. With a full-service provider, you skip the waiting game and get your system up and running faster.
If you’re interested in learning a bit more about working with a solar installer, you might want to check out the following article titled, Top Questions to Ask Your Solar Installer Before Hiring Them.
Benefit #3: Accountability
When one team handles your entire solar and battery system, they are responsible for the whole thing. That’s what accountability looks like.
If something goes wrong, they can’t point fingers at anyone else. They own the outcome.
Here’s what that means for you:
- No blame shifting. With a sales team that hires subcontractors, it’s common to hear things like, “That wasn’t our part of the job,” or “You’ll need to ask the installer about that.” A full-service team can’t pass the problem on. They fix it.
- Warranties are easier to manage. If your inverter stops working or your battery fails, you don’t need to figure out who installed it or whether it was a product issue or a wiring issue. One company manages the warranty, the replacement, and the repair.
- Better quality control. Because they aren’t outsourcing work to different subcontractors, full-service companies can train their teams properly and hold them to a consistent standard. That often means fewer mistakes.
It’s simple. When everyone is part of the same team, there’s nowhere to hide and no one to blame. That keeps the focus on getting it right the first time and fixing it fast if something ever goes wrong.
If you’re interested in learning a bit more about the importance of your roof type and how it affects your solar installation, you might want to check out the following article titled, How Does Your Roof Affect Your Installation?
Benefit #4: Expertise
Full-service teams bring a wide range of skills and experience together in one place. They’re not just doing one part of the job; they understand how the whole system works. That gives them an edge when it comes to doing the job correctly.
Here’s why that matters:
- They design smarter systems. They know how everything connects, from the panels on your roof to the battery in your garage to the app on your phone. They can design a system that suits your needs and integrates seamlessly with your home’s layout.
- They stay up to date. Full-service companies usually invest in ongoing training for their teams. This means their electricians and designers are familiar with the latest products, government rebates, safety standards, and regulations from energy providers.
- They don’t cut corners. Because they’re responsible for the entire system, they don’t take shortcuts just to finish one part quickly. They carefully consider how they install every component.
When you hire different subcontractors, each one may be skilled at their own job, but they may not understand how their part fits into the overall system. A full-service team sees the big picture.
That leads to better results, safer installations, and systems that work as intended.
If you’d like to learn more about that, we suggest you check out the following article titled, How Long Will My Solar Install Take?
Benefit #5: Better Long-term Support
Solar and battery systems last a long time, but they still need support. You might want help using your monitoring app, upgrading your battery, or fixing a small fault years after the installation. With a full-service team, getting support is much easier.
Here’s why:
- You deal with the same company. You don’t have to remember who did what part of the job. You just contact the same team that installed your system. They already know your setup and your history.
- They offer long-term care. Many full-service providers offer support plans, performance checks, and ongoing maintenance. If your system isn’t working as expected, they’ll help figure out why.
- Faster response times. Since full-service teams have everything in-house, they can quickly send someone out. You’re not stuck waiting for a subcontractor who might not even return your call.
- Help with future upgrades. Maybe you want to add more panels or a second battery later. A full-service team can check your current system, recommend the right changes, and make sure everything works together.
Support is one of the biggest gaps in the solar industry. Some people have great systems but don’t know how to use them. Others have faults that go ignored for months because no one takes responsibility for them.
A full-service team helps avoid that. They’re there from start to finish and beyond.
If you’re interested in learning a bit more about what our team does, you might want to check out the following article titled, What to Expect on the Day of Your Solar Installation.
Pros and Cons of Full-Service Solar Installation Teams
Choosing a full-service solar and battery installer has clear advantages, but it’s worth considering both sides before making a decision.
Pros
- One point of contact: You don’t have to juggle multiple subcontractors.
- Faster process: Paperwork, design, and installation are managed together, which cuts delays.
- Clear accountability: If something goes wrong, one team is responsible for fixing it.
- Smarter system design: The team understands how panels, batteries, and monitoring all fit together.
- Better long-term support: Ongoing care, warranties, and upgrades are easier to manage and maintain.
Cons
- May look more expensive upfront: A full-service quote can seem higher than hiring separate contractors, even though it often saves money over time.
- Fewer provider options: Not every solar company offers a full-service model, so your choices may be more limited.
- Less DIY flexibility: If you like organising your own contractors or shopping around for each part, full-service may feel restrictive.
If you’re interested in hearing what our customers are saying about our installers, you might want to check out the following article titled, “I’ve never had a more positive experience with tradespeople.” – How Tabitha Saved with Penrith Solar Centre.
Wrapping Things Up: Benefits of In-house, Full-service Installation
Full-service solar and battery teams take the stress out of the process. You don’t have to chase quotes, coordinate trades, or decode paperwork. One team handles everything, from design to installation to support.
If you’re ready to move forward without the hassle, talk to a team like PSC Energy. We’re a full-service provider with in-house installers and local support. You get expert help, clear communication, and a system that works the way it should from day one and for years to come.
You don’t have to do it all yourself. PSC Energy makes solar simple. It’s what we do.
If you’re interested in learning a bit more about our service department at PSC, you might want to check out the following article titled, Penrith Solar Centre’s Service Department Safeguards the Future of Your System.
FAQ: Full-service Installation Teams
What is a full-service solar installation team?
A full-service solar installation team is a company that handles every part of the solar and battery process from start to finish. This includes site assessment, system design, paperwork, installation, grid connection, and ongoing support. You deal with one team instead of hiring multiple subcontractors.
Is it better to use a full-service solar company or hire separate subcontractors for solar installation?
Using a full-service solar company is often better for homeowners who want a simpler, faster, and more reliable experience. You avoid delays, miscommunication, and blame-shifting between subcontractors. Everything is handled by one team, which makes the process smoother and often more cost-effective.
Do full-service solar companies in Australia handle government rebates and paperwork?
Yes, full-service solar companies in Australia typically handle all the necessary paperwork, including applications for government rebates, feed-in tariffs, and grid connection approvals. This helps avoid common delays and ensures your system is set up correctly from day one.
Will I lose flexibility if I choose a full-service installer?
No, a good full-service installer still gives you choices. You can review your system design, compare solar panel and battery brands, and ask questions throughout the process. Full-service doesn’t mean less control; it means less hassle.
How do full-service solar teams provide better long-term support?
Full-service teams offer better long-term support because they know your system inside and out. They installed it, tested it, and documented it. If you need help years later, they can quickly diagnose and fix problems without needing to figure out what someone else did.
Are full-service solar installers more expensive?
Not always. While the upfront quote may appear higher, full-service installation often saves you money in the long run. You avoid extra fees, project delays, or poor coordination. Plus, it includes warranty handling and support, which can reduce future costs.
Can I get a customised system with a full-service solar provider?
Yes, most full-service providers customise your system based on your energy use, roof space, and goals. They don’t just sell “one-size-fits-all” packages. In fact, because they handle everything in-house, they can design smarter systems that perform better over time.
Is PSC Energy a full-service solar company in Australia?
Yes, PSC Energy is a full-service solar and battery provider in Australia. We offer in-house assessments, installation, design, and support. Our team handles everything from rebates to grid approvals, which makes the process simple and stress-free for homeowners and business owners.
